Privacy Policy

At Sink No More, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

 

1. Collection of Personal Information

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We collect personal information to provide you with a better shopping experience and to ensure your orders are processed smoothly.
 

This may include:
 

• Your name and delivery address

• Contact details (email address and phone number)

• Product preferences or order history

• Information about promotions or wishlists you participate in

• Website usage data (via cookies)
   

We will never collect sensitive information without your consent and will only do so when it is reasonably necessary to provide our services.

 

2. Use of Personal Information
 

We use your personal information to:

• Process and deliver your orders

• Communicate with you about your purchase, promotions, or updates

• Improve our website, services, and customer experience

• Manage our IT systems, maintenance, and security

• Conduct marketing and product development (in line with privacy regulations)

• Prevent fraud and resolve any complaints or disputes

• Comply with legal and regulatory obligations
   

We will take reasonable steps to ensure that the information we use is accurate, complete, and up to date.

 

3. Disclosure of Personal Information
 

We may share your information with trusted third parties who assist us in operating our business — for example:
 

• Payment processors and banking institutions

• Shipping and logistics partners

• IT and marketing service providers
   

These third parties are only provided with the information necessary to perform their functions and are required to comply with privacy and confidentiality laws.
 

We may also disclose your information:
 

• Where required by law or a court order

• To prevent a threat to life, health, or public safety

• With your consent, for related or secondary purposes that are reasonably expected
   

We do not sell or rent customer information to third parties.

 

4. Security of Personal Information
 

We take your privacy seriously and use a range of measures to protect your information, including:

• Secure servers and firewalls

• 128-bit SSL encryption on all payment and account pages

• Restricted access to personal data for authorised personnel only
   

All secure pages are identifiable by the locked padlock symbol and the domain https://www.sinknomore.com.au.

We regularly review our data collection, storage, and security practices to maintain accuracy and protect against unauthorised access or misuse.

 

5. Access and Correction
 

You may request access to your personal information at any time.
If you believe your details are incorrect or outdated, please contact us and we’ll update them promptly.

In certain circumstances, we may charge a small fee if your request is complex or time-consuming, as permitted under the Privacy Act 1988.

To request access or correction, please email us at info@sinknomore.com.au.

 

6. Cookies and Website Analytics
 

Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us understand which parts of our website are most useful, study traffic patterns, and ensure our marketing is relevant to you.

You can adjust your browser settings to refuse cookies, but this may limit your experience on our site.

 

7. Email Communications
 

If you’ve subscribed to our newsletter or promotional updates, you can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

 

8. Policy Updates
 

This Privacy Policy may be updated periodically.
Any changes will be posted on this page and take effect immediately upon publication.

 

9. Contact Us
 

If you have any questions about this Privacy Policy or how we handle your personal information — or if you wish to exercise your privacy rights — please contact us at:
📧 info@sinknomore.com.au